YOUR COLOUR, READY TO GO

Payment & download help.

Checkout

Choose a pack, review your basket, then open secure Stripe Checkout.

Payment still processing?

Stay on the order page and choose “Check again”. Downloads become available after payment is confirmed. A cancelled or failed payment does not unlock files.

Returning to your files

We send your order link and access code to the email address used at checkout. Use either one above to reopen your order. If you lose both, this form cannot look up your order by email. If Stripe was closed before the return page opened, check the browser history for the order page before starting another checkout.

Using the files

Each order is delivered as one or more ZIP downloads. Extract the ZIPs, then save the PNGs to your device.

Refunded orders

A refund or dispute disables new downloads. Previously downloaded files cannot be recalled.

Save the order access file after checkout to return to your files. Anyone with this link can access your downloads, so keep it to yourself. Download links expire after five minutes; use “Refresh downloads” to get new ones.